Subscribe

Terms of Service

Effective date: July 28, 2026

These Terms of Service (the “Terms”) govern your access to and use of Readout (the “Service”), provided by Sales Readout Software (“we”, “us”). By creating an account or using the Service, you agree to these Terms.

1. The Service

Readout connects to your business systems (such as Odoo) over a read-only connection, maintains a warehouse of your operational data, and provides reporting and analytics over it. We access your connected systems only to read the data needed to provide the Service and never write back to them.

2. Accounts and workspaces

You access the Service through an account and one or more workspaces (organizations). You are responsible for your account, for the members you invite to a workspace, and for keeping your credentials and connection details secure. You must provide accurate information and be authorized to connect any system you link.

3. Subscriptions, billing, and taxes

Paid features require an active subscription, billed per workspace on the plan and interval you select. Payments are processed by our payment provider (Stripe); by subscribing you also agree to their terms. Unless stated otherwise, fees are non-refundable, charges recur automatically until cancelled, and you are responsible for applicable taxes. You can cancel at any time through the customer portal; access continues until the end of the paid period.

4. Acceptable use

You agree not to:

  • use the Service unlawfully or to infringe others’ rights;
  • connect systems or data you are not authorized to access;
  • attempt to breach or probe security, or access another customer’s data;
  • interfere with or disrupt the Service, or reverse-engineer it except as permitted by law.

5. Your data

As between you and us, you own the data you connect and the outputs derived from it. You grant us the rights needed to host, process, and display that data to operate the Service for you. Our handling of personal data is described in our Privacy Policy. Each workspace’s data is stored in an isolated, encrypted warehouse and is not shared with other customers.

6. Intellectual property

The Service, including its software, design, and content we provide, is owned by us or our licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.

7. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that reports will be accurate or complete, and you are responsible for how you use the outputs.

8. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the amounts you paid us for the Service in the twelve (12) months before the claim.

9. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access if you breach these Terms or to protect the Service. On termination, your right to use the Service ends; we will handle your data as described in the Privacy Policy.

10. Changes

We may update these Terms from time to time. We will post the updated Terms with a new effective date and, where required, notify you. Continued use after changes take effect means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of California, without regard to conflict-of-law rules.

12. Contact

Questions about these Terms: legal@salesreadout.com.